The ‘pro’ in Proseptic stands for ‘professional’. With over 25 years in the industry and a combined 60 years of managerial experience, our teams are well-equipped to handle any situation.
We know that what we see on the surface does not tell us the full story, which is why we carry out comprehensive surveys of the entire drainage and sewerage system, including any adjoining systems and under-house piping.
As septic tanks and sewage treatment systems are usually buried away from the house and are marked only by a manhole cover, they can tend to be forgotten about expect during the annual emptying and maintenance visits. However, when something goes wrong within the septic tank or sewage treatment system, it can cause health issues, structural damage and the ensuing odours and leakage may cause issues with neighbours. If you begin to notice saturated, wet or squishy ground surrounding the system, dead grass or unusually strong odours, it is time to call us to book an investigation.
We offer [new home buyer’s surveys] (link) to anybody purchasing a property with an independent sewerage system. This is recommended for any new home owner, however, for those people who have never experienced non-mains connected sewage systems, we can offer advice and put your mind at rest about any concerns you may have – we understand that these systems are not part of everyday life for many people and the sudden responsibility can even hold people back from buying their dream property.
When we receive your phone call or e-mail, our engineers will arrange a suitable, convenient time to visit your property
During the visit, our engineers will thoroughly inspect the system, including any adjoining pipework and will diagnose any issues.
Our engineers are equipped with powerful cleaning supplies and CCTV, which allows them to clear the pipes to diagnose problems, as well as capturing the inspection and diagnostics footage to show to property owners and insurance companies if needed.
One of the things that sets us apart from other companies is our immediate availability. If we notice a problem that we are equipped to deal with then and there, we will offer to do so, sparing you from bigger problems later.
During our visit we will explain our finding and offer free, no obligation advice on how the property owner should proceed and explain the range of solutions, taking into consideration all factors, budgets and individual circumstances.
If you choose to take the relationship further and wish to receive a quote, we will provide a full and complete document covering every aspect of the works and all-encompassing costs.
We carry out all work to a professional, reliable standard and once the installation, repairs or replacements are complete, we provide a customer pack, including our 10-year guarantee, all manufacturer’s instructions and warranties and an optional 5-year maintenance contract.
For Septic Tank Evaluations & Advice, call 0800 505 3230 or email [email protected]